Start from the console
Enable Remote control in settings and configure the RustDesk engine URL. Use Start remote session on a managed computer's Remote actions page.
REMOTE DESKTOP & ADMIN CONTROL · PILOT INTEGRATION
Be there.
From anywhere.
Help authorised administrators view and control a managed Windows PC through a RustDesk-powered remote session, initiated from the IPKalix Shield console.
Integration implemented in agent 1.9.24. Real-device pilot validation is required before production rollout.
ILLUSTRATIVE REMOTE SESSIONSCREEN VIEW · MOUSE · KEYBOARD
Authorised administrator
↓
▣IPKalix ShieldPrepare remote session
↓
RustDesk viewer
Managed Windows PC
SUPPORT WITH CONTEXT
Your endpoint protection.
A closer support connection.
View and control the PC
The agent prepares RustDesk and returns its connection details. The administrator uses a separate RustDesk viewer for screen viewing and mouse/keyboard control.
Administrator accountability
The preparation action is logged in IPKalix. Use company-approved permissions and user consent. Confirm the visible connection notice and actual access behaviour in your pilot.
A PRACTICAL CONNECTION WORKFLOW
Prepare. Connect.
Support the user.
01
Enable the integration and select an official RustDesk Windows engine download.
02
Request a remote session for the managed Windows computer.
03
Open the administrator's RustDesk viewer and use the returned connection details.
04
Confirm the user notice, permissions, connection behaviour and access lifecycle in a pilot.
BEFORE YOU ROLL OUT
Know the integration.
Validate the setup.
Is this a native browser-based remote desktop?+
No. IPKalix prepares a RustDesk session. An administrator connects using the separately installed RustDesk viewer.
Is remote control production-validated?+
This is an implemented pilot integration. Validate the chosen RustDesk version, CLI behaviour, password handling, permissions and real screen-control flow on a pilot PC first.
Can we use our own relay infrastructure?+
RustDesk supports self-hosted infrastructure. Plan and verify your relay and client configuration separately; entering an engine download URL alone does not configure a self-hosted relay.
Do session credentials automatically expire?+
The integration generates fresh credentials when preparing a session. Automatic expiry, revocation and unattended-access settings must be verified and configured for your selected RustDesk deployment.
BUILT AROUND YOUR ENVIRONMENT
Explore your next step.
Talk to IPKalix about deployment requirements, a focused pilot or your partnership application.
Contact the team ↗